Our Customer Charter[vc_empty_space height=”15″]
We strongly believe in transparency between our customers and our business. We want our customers to feel there is no hidden agenda throughout our services and that they are getting the real deal. That is why we have a charter that clearly identifies our commitments and guarantees to you. We treat all of our customers with the same high level of service and this charter ensures that we abide by guidelines that make our service to you prominent and on point every time.
In the unlikely event you wish to end the agreement with us, all we ask for is 30 days notice in order to arrange collection and safe return of any skips or containers we have supplied, to ensure a smooth transition for your company.
Within 2 weeks of working with us, you will receive your waste transfer booklet, this will then be renewed annually. At any point when legislation is updated, which affects your waste production, you will be notified and the relevant changes to your document will be sent to you.